This Return Policy outlines the terms under which returns may be accepted by (“Company”, “we”, “us”, “our”). By using our services, you (“User”, “you”, “your”) agree to the following return terms.
GENERAL POLICY: Returns are accepted only for eligible products and must comply with the conditions mentioned below.
Eligibility for Returns
Products may be returned if they are damaged, defective, incorrect, or not as described. Requests must be raised within the specified return period after delivery.
Return Conditions
Items must be unused, in original packaging, and in the same condition as received. Any product showing signs of use may not be eligible for return.
Non-Returnable Items
Certain items such as customized products, perishable goods, or items marked as non-returnable cannot be returned.
Return Process
To initiate a return, users must contact our support team with order details. Once approved, instructions for returning the product will be provided.
Refund After Return
After successful inspection of the returned item, eligible refunds will be processed as per our Refund Policy.
Contact
Email: support@PCMCraftsIndia.com