Everything you may want to know about PCM Crafts India, our handmade creations, shipping, custom orders, sustainability, and the women artisans behind the work.
In the Himalayan foothills of Pithoragarh, women artisans create each piece by hand. To ensure that no two items are exactly the same, we combine old techniques with contemporary patterns, such as crochet and resin art. When you purchase from us, you are supporting a woman on her path toward independence, rather than simply purchasing a product.
Typically, we process orders within 1–3 business days. Shipping usually takes 3–7 business days, though it may take slightly longer if you live in a remote or hilly region.
Indeed! We enjoy bringing unique ideas to life, especially for corporate gifting, crochet creations, and resin art. Since custom pieces require additional time and attention, they may take longer than regular orders. To discuss your ideas, please email us at support@PCMCraftsIndia.com.
Within 24 hours of placing your order, you can cancel it for a complete refund. We are unable to handle a cancellation once the 24-hour window has elapsed or the item has been sent.
Although we take great care when packing our crafts, if a "breakage" occurs in transit, please get in touch with us right away. In order to arrange a replacement or refund for damaged products, we need a picture or video of the unboxing.
That's what makes handmade art so beautiful! Crafts like resin, crochet, and hand-poured candles naturally have little variances in colour, texture, or pattern. These are the "fingerprints" of our craftspeople, not flaws.
From our centre in Pithoragarh, Uttarakhand, all of our products are delivered straight out.
We will send a tracking link to your registered email address or via SMS as soon as your product is shipped so you may follow its progress in real time.
Our goal is to be as sustainable as we can. For instance, we use "slow-craft" concepts in our production method to reduce waste and environmental effect, and we use natural beeswax to make our candles.
Our staff is pleased to assist! You can come see us in Pithoragarh or send us an email at support@PCMCraftsIndia.com. All enquiries are usually answered within 24 to 48 hours.
We’d be glad to help you learn more about PCM Crafts India, our handmade products, custom orders, shipping, or collaborations.
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