Welcome to PCM Handicrafts India. These Terms & Conditions govern your access to and use of the PCM Handicrafts India website, mobile experiences, and related services. By using our platform, you agree to be bound by these Terms.
If you do not agree, please do not use our services.
You must be at least 18 years old or the age of majority in your jurisdiction to use PCM Crafts India. By accessing our services, you confirm that you meet this requirement.
Your continued use constitutes acceptance of these Terms and any updates.
We may update these Terms from time to time. Updates will be posted on the website, and continued use indicates acceptance. Significant changes may be communicated via email or website notice.
PCM Crafts India grants you a limited, non-exclusive, non-transferable, revocable license to use the platform for personal, non-commercial purposes.
You agree not to:
You are responsible for maintaining the confidentiality of your account credentials. All activity under your account is your responsibility. We may suspend or terminate accounts that violate these Terms or contain inaccurate information.
By submitting reviews, feedback, or other content, you grant PCM Crafts India a non-exclusive, royalty-free, worldwide license to use such content for platform and promotional purposes. We reserve the right to remove content that is unlawful, offensive, misleading, or violates these Terms.
All content on PCM Crafts India, including text, images, logos, and designs, is owned by PCM Crafts India or its licensors and protected by applicable laws.
You may not reproduce, distribute, or commercially exploit content without prior written permission.
We strive for accuracy but do not guarantee that product descriptions or images are error-free. Handmade products may show natural variations in colour, texture, or finish. These are characteristics of the craft and are not considered defects. Prices are subject to change and may exclude applicable taxes, duties, or fees.
Orders are confirmed only after successful payment and verification. Shipping, delivery timelines, returns, cancellations, and international order conditions are governed by dedicated policy pages, which form part of these Terms:
Shipping & International Orders Policy
Returns, Refunds & Cancellations Policy
Privacy Policy
International orders are subject to the customs regulations of the destination country. Customs duties, taxes, and compliance are the responsibility of the recipient.
Further details are available on the International Orders & Shipping page.
PCM Crafts India provides its services on an “as available” basis. To the maximum extent permitted by law, PCM Crafts India shall not be liable for indirect, incidental, or consequential damages arising from the use of the platform or products.
You agree to indemnify and hold harmless PCM Crafts India from claims arising from your misuse of the platform, violation of these Terms, or infringement of third-party rights.
These Terms are governed by the laws of India.
We encourage resolving concerns through direct communication first. If unresolved, disputes shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, conducted India, in English. Class or representative actions are not permitted.
We may suspend or terminate access for violations of these Terms. You may close your account at any time. Obligations incurred before termination remain enforceable.
These Terms constitute the entire agreement between you and PCM Crafts India. If any provision is found unenforceable, the remaining provisions remain valid.